East Coast & East Midlands Trains

[Jordan-34092]

Hi All.

I was wondering if someone who traveled on East Coast or East Midlands, or even both, could give us a bit of advice on there level of service in first class. Im travelling down to london, my first trip to london, on Saturday 12th October and want to know what these two rail companies are like. Im going on East Coast from Leeds to London Kings Cross at 07:05 returning on East Midlands from London St Pancreas to Leeds at 19:55.

What i would like to know is three things really:

- Level of Customer Service (i despise companies who can't give decent good customer service)
- Level of Comfort the trains are
- Food on Board

If anyone could help me i would greatly appreciate it.

Thanks in Advance

Jordan-34092

 

[lysander]

Recently, I have only travelled first class with EMT and I wasn't especially impressed although the seating was comfortable! As a regular visitor to Leeds station and seeing the East Coast trains I reckon they look the better bet!